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The Summit Circuit: Executive Elite Global Summits
Your global connection to location options, strategic outsourcing and customer contact center solutions. Plan to attend one or all of these events.

| 2009 Events Schedule Coming Soon! |
|---|
| Date | Location | Focus |
| Jan. 22-24, 2007 | Guatemala | Americas |
| June 18-20, 2007 | São Paulo | Offshore in Brazil |
| Jan. 22-24, 2008 | Panama | Americas |
Visit our Site Selection, Outsourcing and Contact Management portals for more information on the Summit sponsors
Why attend?
- To meet and work with colleagues and industry leaders exploring the latest trends in contact centers, the Internet and e-Service.
- To examine CRM solutions for the delivery of service and sales excellence.
- To develop essential outsourcing strategies and management tactics for realizing success with partners.
- To research new site location options from realistic regional perspectives.
Who should attend?
Those responsible for:- Exploring new location options as contact center sites
- Determining the organization's outsourcing strategy and ensuring its success
- CRM, knowledge management, sales and customer service strategy
- Designing the organization's strategy regarding technology acquisition and management
- Developing their organization's e-Service, contact center, CRM and Internet strategies
- Taking their organization's contact center, e-Service and customer relationship strategies to international levels
At the Summits you won't just network;
you will build new strategic alliances!

Review previous Summit programs
Click on any of these links to review the programs for a particular past event: