Upcoming Events


Endorsed by   ATA     CIAC       Media partners  Site Selection     Contact Professional

The Summit Circuit: Executive Elite Global Summits

Your global connection to location options, strategic outsourcing and customer contact center solutions. Plan to attend one or all of these events.

Global Summits

2009 Events Schedule Coming Soon!
Date Location Focus
Jan. 22-24, 2007 Guatemala Americas
June 18-20, 2007 São Paulo Offshore in Brazil
Jan. 22-24, 2008 Panama Americas

Visit our Site Selection, Outsourcing and Contact Management portals for more information on the Summit sponsors

Why attend?

  • To meet and work with colleagues and industry leaders exploring the latest trends in contact centers, the Internet and e-Service.
  • To examine CRM solutions for the delivery of service and sales excellence.
  • To develop essential outsourcing strategies and management tactics for realizing success with partners.
  • To research new site location options from realistic regional perspectives.

Who should attend?

Those responsible for:
  • Exploring new location options as contact center sites
  • Determining the organization's outsourcing strategy and ensuring its success
  • CRM, knowledge management, sales and customer service strategy
  • Designing the organization's strategy regarding technology acquisition and management
  • Developing their organization's e-Service, contact center, CRM and Internet strategies
  • Taking their organization's contact center, e-Service and customer relationship strategies to international levels

At the Summits you won't just network;
you will build new strategic alliances!

Global

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