The Summit Circuit is a series of exclusive executive-level educational forums that enhance the opportunities to connect sponsors who support global contact center initiatives, outsourcing partnerships and new site location options with quality prospects. The Summits maintain an environment that facilitates the dynamic exchange of information and the development of strategic alliances within specific economic regions where business is being sought.

Each Summit deals uniquely with issues that are common in the contact center industry, yet individual in many ways relating to the host location or region, whether it is Canada, the United States, South America, the Caribbean, Europe, the Middle East, Africa or Asia Pacific.

The Summits are unique executive-level meetings where all participants — end-users, presenters and sponsors alike — work side by side. In the main plenary room where formal presentations are made, the interactive room where facilitated discussions are held and at the social functions, all participants explore the future of contact center management solutions, site selection options, new trends in technology, customer care and outsourcing strategies together.

The exclusive sponsorship opportunities include:

• Summit Circuit Host (one only for the entire Summit World Circuit)
• Meeting Host Sponsorship (one per location)
• Primary Sponsorship (four only per location event)
• Secondary Sponsorship (six only per location event)
• Panel Sponsorship (four maximum per event)
• Function Sponsorship
• Web Site Sponsorship

Join the ranks of current and past Summit sponsors

Aliant, Allstream, AT&T, Avaya, Belgacom, Bell Canada, BT and Invest in Britain, Business New Brunswick, Cable & Wireless, Call Center Alliance, Call Center Hawaii, Catalonia Investment Agency, CINDE, Concert, e-Services Group Intl., e-Telecare, France Telecom, GlobalOne, InfoAmericas, Infocision, ITESA, Jamaica Digiport International, JAMPRO, Kerala IT Mission, KPN Royal Dutch Telecom, Lucent Technologies, Minacs Worldwide, Nortel Networks, Pegasystems, Precision Response Corporation, Pro-Esa, Randstand Callflex, Republic of Panama, RMH, Saarland, SITEL, Source One, Spherion, Stratasoft, Telecom Ireland, Teletech, Telstra, TELvista, TIDCO, Unitono, Verizon International TeleServices

e-Summit International

e-Summit International continues to offer the monthly online journal on excellence in global contact management solutions, outsourcing strategy and international site selection.

It includes articles, information and direct Web links on:

• Monthly articles on relevant issues
• Article archives
• Site selection — location guides for setting up new contact centers
• Outsourcing components exploring the latest trends in contact centers, the Internet, e-Service and CRM within the context of outsourcing strategies and management tactics for realizing success with partners
• Customer contact solutions and evolving technologies
• Summit Circuit and e-Summit International sponsor links providing end users with the detailed information they need for research, expansion, partnership or the establishment of a contact center

Traffic to our Web site averages between 30,000 and 40,000 hits a week. With e-Summit International being promoted monthly by e-mail broadcast to about 30,000 Summit Circuit contacts worldwide, this number balloons to well over 45,000. Enjoying cross-promotional benefits with the Summit Circuit events and our numerous event partners and sponsors, you will find this level of visibility to be an asset in the promotion of your organization.

Sponsorship

Suppliers to the global contact center community are invited to support their unique market by sponsoring e-Summit International, the Web site for research and analysis of all components of the contact center world.

Benefits of sponsorship

• Monthly profile with the international contact center community through the e-mail announcement of e-Summit International's current articles
• Continuous promotion on e-Summit International profile page with link to sponsor page
• Sponsor pages online with content designed by the sponsor specifically for this market. This page can include:
• Promotional information
• A link to the sponsor's site
• An e-mail contact link for prospects to gain more information
• FTP files of sponsor brochures
• Questionnaires that end-users can complete and e-mail to sponsor contact
• Scrolling screens of information
• Links and bookmarks to any information on the Web
• A minimum of two articles per annum on the contact center success stories of the sponsor's choice with approval from e-Summit International

Sponsorship is offered on an annual basis in the Summit Circuit cycle (12 month time period).

For further information on Summit meeting sponsorship and/or e-Summit International sponsorship, contact Lynne Maruyama or Erica Townson, the Summit Circuit management team at 1 (416) 691-6526.

Home | Online Journal